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1. | rapidHELP 2.1 (broadgun.de) | ||
controls the availability of all Call Centre staff. Uniform GUI for Administrators and Users rapidHELP administrators use the same GUI as the users. Internet Capability The Internet connection option allows your customers to directly verify the status of any logged call. It is also possible to raise tickets and search the knowledge database via the web interface | |||
Updated: 9, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: System Utilities > Other Similar programs | |||
2. | WinSyslog 6.0 (winsyslog.com) | ||
flexible customizing. Runs as a background service or Windows GUI application. Basic features are free to use, enhanced features require a registration. The enhanced features can be tried for free for 30 days. Works much like a Unix syslog daemon. Among others, it writes syslog messages to a flat file, database or sends them as email-alerts. Supports UDP and TCP syslog. Runs as a | |||
Updated: 9, 2005 | Rating: 31 | Size: 9460 kb | Demo Go to category: Network & Internet > Network Monitoring Similar programs | |||
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