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| Home > Helpdesk software |
| Related keywords: helpdesk software, helpdesk system, web helpdesk, web helpdesk software, helpdesk for free, remote helpdesk, free helpdesk, free helpdesk software, free helpdesk system |
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| 1. | Active Web Helpdesk 2 (activewebsoftwares.com)  | ||
| Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires… | |||
| Updated: 3, 2005 | Rating: 0 | Author: Alvin Lu | Size: 520 kb | Demo Go to category: Network & Internet > Other Similar programs | |||
| 2. | ieSupportManager 1.50 (iecomputersystems.com) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the… | |||
| Updated: 2, 2006 | Rating: 17 | Author: Stephen McNamee | Size: 14336 kb | Demo Go to category: Business > Other Similar programs | |||
| 3. | rapidHELP 2.1 (broadgun.de) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins… | |||
| Updated: 9, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: System Utilities > Other Similar programs | |||
| 4. | Responsive Knowledgebase 1.01 (ResponsiveSoftware.com) | ||
| KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Alan Macy | Size: 437 kb | Demo Go to category: Development > Other Similar programs | |||
| 5. | AssetDB 1.4.48 (compulsionsoftware.com) | ||
| database. Provides valuable diagnostic and control information for helpdesk and support staff. Extendable to use 3rd party tools AssetDB is an Asset Database that scans remote PC's, combined with networking and diagnostic tools. Keeping detailed information on your computers hardware and software, down to the serial number just became… | |||
| Updated: 8, 2004 | Rating: 26 | Author: Adrian Wallis | Size: 4616 kb | Demo Go to category: System Utilities > Other Similar programs | |||
| 6. | ieSupportManager 1.50 (iecomputersystems.com) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the… | |||
| Updated: 2, 2006 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Go to category: System Utilities > Other Similar programs | |||
| 7. | ieSupportManager 1.50 (iecomputersystems.ie) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the… | |||
| Updated: 2, 2006 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Go to category: System Utilities > Other Similar programs | |||
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