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| Home > Helpdesk software |
| Related keywords: helpdesk software, helpdesk system, web helpdesk, web helpdesk software, helpdesk for free, remote helpdesk, free helpdesk, free helpdesk software, free helpdesk system |
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| 1. | Active Web Helpdesk 2 (activewebsoftwares.com)  | ||
| Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires… | |||
| Updated: 3, 2005 | Rating: 0 | Author: Alvin Lu | Size: 520 kb | Demo Go to category: Network & Internet > Other Similar programs | |||
| 2. | ATAF-Support 1.5 (ataf.dk) | ||
| form The ATAF-Support application automatic notifies users and helpdesk by when changes are made or questions are updated. ATAF-support is parameter controlled so you can easy setup : Company Name The support Email address Program description Keywords List of programs Program versions… | |||
| Updated: 9, 2005 | Rating: 44 | Author: Christian Rasmussen | Size: 49 kb | Freeware Go to category: Business > Databases & Tools Similar programs | |||
| 3. | iTrack Workgroup 2.1 (softopia.com) | ||
| iTrack Workgroup is a problem tracking database for support of internal users. iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or… | |||
| Updated: 3, 2005 | Rating: 48 | Author: Mark Chenault | Size: 13680 kb | Shareware Go to category: Audio & Multimedia > Other Similar programs | |||
| 4. | AB Sequest 2.4.3 (abandba.com) | ||
| A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. A program for sharing and… | |||
| Updated: 3, 2005 | Rating: 47 | Author: Anders Gardo | Size: 2021 kb | Shareware Go to category: Business > Other Similar programs | |||
| 5. | Computer Admin Pro 3.72 (chickengirl.com) | ||
| Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria… | |||
| Updated: 9, 2005 | Rating: 16 | Author: Thomas Mokwa | Size: 8602 kb | Shareware Go to category: Business > Databases & Tools Similar programs | |||
| 6. | Computer Admin Pro Mac 3.72 (chickengirl.com) | ||
| Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Thomas Mokwa | Size: 9908 kb | Shareware Go to category: Business > Other Similar programs | |||
| 7. | cpTracker Professional 2.2.6 (berthume.com) | ||
| all files. Use to record all activities, phone calls, todos, etc. - HelpDesk: record and track contact related todos, support calls, etc. Use the following tools to access your data the way YOU need to: - Query/Search Wizard for building custom queries for powerful drilldown. - Report Wizard for… | |||
| Updated: 2, 2006 | Rating: 42 | Author: Greg Berthume | Size: 10894 kb | Shareware Go to category: Business > Project Management Similar programs | |||
| 8. | Help Desk Software - Service Log for Access 3.1 (icon.co.za) | ||
| Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Core elements are: · Fast, easy call logging, easy call tracking, with the full history of all actions taken. · Easily assign logs to technicians · Logs are automatically set to a required date of… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Nic Martens | Size: 10107 kb | Shareware Go to category: Business > Other Similar programs | |||
| 9. | ieSupportManager 1.50 (iecomputersystems.com) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the… | |||
| Updated: 2, 2006 | Rating: 17 | Author: Stephen McNamee | Size: 14336 kb | Demo Go to category: Business > Other Similar programs | |||
| 10. | Inventory Manager Lite 1.0 (microforge.net) | ||
| Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks. A company's network may consist of computers, printers, hubs, scanners… | |||
| Updated: 9, 2005 | Rating: 82 | Author: Microforge.net LLC | Size: 15081 kb | Freeware Go to category: Business > Other Similar programs | |||
| 11. | iTrack Enterprise 2.1F (softopia.com) | ||
| iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email… | |||
| Updated: 3, 2005 | Rating: 0 | Author: Mark Chenault | Size: 14307 kb | Shareware Go to category: Business > Other Similar programs | |||
| 12. | LBE Desktop Helpdesk 4.0.149 (lbehelpdesk.com) | ||
| to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in… | |||
| Updated: 2, 2006 | Rating: 45 | Author: Leigh Business Enterprises Ltd. | Size: 4467 kb | Shareware Go to category: Business > Databases & Tools Similar programs | |||
| 13. | LBE Web Helpdesk 4.0.103 (lbehelpdesk.com) | ||
| functioning helpdesk software designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web… | |||
| Updated: 2, 2006 | Rating: 0 | Author: Leigh Business Enterprises Ltd. | Size: 3189 kb | Shareware Go to category: Business > Other Similar programs | |||
| 14. | Network Inventory Manager 3.0.11.5 (microforge.net) | ||
| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable and help desk staff to more easily manage their networks, designed to track the equipment, servicing, software licencing and total cost of ownership of your computer network… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Microforge.net LLC | Size: 33982 kb | Shareware Go to category: Network & Internet > Network Monitoring Similar programs | |||
| 15. | Outlook HelpDesk 7 (kalmstrom.nu) | ||
| Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease. Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in… | |||
| Updated: 3, 2005 | Rating: 0 | Author: Peter Kalmstrom | Size: 1057 kb | Shareware Go to category: Business > Other Similar programs | |||
| 16. | rapidHELP 2.1 (broadgun.de) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins… | |||
| Updated: 9, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: System Utilities > Other Similar programs | |||
| 17. | Request Tracker 3.1 (cniche.com) | ||
| Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Michael Wolter | Size: 4807 kb | Shareware Go to category: Business > Helpdesk & Remote PC Similar programs | |||
| 18. | Super Suite 3.0.11.5 (microforge.net) | ||
| Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your… | |||
| Updated: 9, 2005 | Rating: 42 | Author: Microforge.net LLC | Size: 151 kb | Shareware Go to category: Network & Internet > Network Monitoring Similar programs | |||
| 19. | SupportWizard 6 (supportwizard.com) | ||
| The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Bridget Conrad | Size: 36864 kb | Shareware Go to category: Business > Other Similar programs | |||
| 20. | SysAid Help Desk and Inventory 3.0.5 (ilient.com) | ||
| SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more… | |||
| Updated: 2, 2006 | Rating: 218 | Size: 45056 kb | Freeware Go to category: Business > Other Similar programs | |||
| 21. | TechAid ASP 2.1 (techaidsw.com) | ||
| A time reporting and task tracking system that is accessed from a web browser. TechAid ASP can be used from any computer that can communicate with the web server where the program is installed. TechAid ASP is an Active Server Page program that can be installed on Internet Information Server version 4 or… | |||
| Updated: 9, 2005 | Rating: 85 | Author: TechAid Software | Size: 860 kb | Freeware Go to category: Business > Other Similar programs | |||
| 22. | TekTracer 6 (scitrans.com) | ||
| overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable, however the retail version provides extra features. TekTracer tracks Computers, End… | |||
| Updated: 3, 2005 | Rating: 0 | Author: David Loeff | Shareware Go to category: Business > Other Similar programs | |||
| 23. | PlusSuite .Net Control Library 1.0 (olvio.com) | ||
| a full Class Library, Samples and Demos together with the online helpdesk make this product a highly supported product; -Trial - You can try our controls before you buying them with full features enabled; PlusSuite is a control library containing custom controls and components to be used with the Microsoft .Net Framework and integrated with Visual Studio.NET. All controls are… | |||
| Updated: 2, 2006 | Rating: 16 | Author: Iulian Ionescu | Size: 8007 kb | Commercial Go to category: Development > Components & Libraries Similar programs | |||
| 24. | Responsive Knowledgebase 1.01 (ResponsiveSoftware.com) | ||
| KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Alan Macy | Size: 437 kb | Demo Go to category: Development > Other Similar programs | |||
| 25. | ActiveXperts Network Monitor 5.4 (activexperts.com) | ||
| and devices. For years, System Administrators, Network Operators and Helpdesk employees have relied upon the power and flexibility and reliability of this Network Monitor tool. The product runs as a service on the Windows NT/2000/XP/2003 platform, and supports Windows, UNIX, LINUX and Novell… | |||
| Updated: 9, 2005 | Rating: 74 | Author: Bart Jonkman | Size: 4599 kb | Shareware Go to category: Network & Internet > Other Similar programs | |||
| 26. | Advanced Email Parser Lite 1.23 (mailutilities.com) | ||
| a transport for operational data such as product or service orders, helpdesk requests, business-to-business communications and much more. However, the major drawback of e-mail based systems is that usually trained personnel required to sort and qualify the incoming e-mail messages as well as to extract… | |||
| Updated: 9, 2005 | Rating: 198 | Author: Nikolay Stepankov | Size: 4281 kb | Shareware Go to category: Communications > E-Mail Clients Similar programs | |||
| 27. | Anyplace Control 2.12 (anyplace-control.com) | ||
| "Anyplace Control" is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it… | |||
| Updated: 2, 2006 | Rating: 2617 | Author: Yura Goncharuk | Size: 1365 kb | Shareware Go to category: Network & Internet > Remote Computing Similar programs | |||
| 28. | Atelier Web Remote Commander 5.58 (atelierweb.com) | ||
| Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. AWRC provides lots of powerful tools for remote management… | |||
| Updated: 2, 2006 | Rating: 307 | Author: Jose Pascoa | Size: 2019 kb | Shareware Go to category: Network & Internet > Remote Computing Similar programs | |||
| 29. | Bitrix Site Manager 4.0.5 (bitrixsoft.com) | ||
| - conduct site visitor polls and surveys; - set up the automated helpdesk service; - localize the interface language into other languages and more. The Bitrix Site Manager registered users are granted one-year free update and a new module downloads. Any ordinary hosting service can host the… | |||
| Updated: 9, 2005 | Rating: 141 | Author: Sergey Rizhikov | Size: 10882 kb | Shareware Go to category: Web Development > E-Commerce Similar programs | |||
| 30. | Intelligent Mailbook 3.1.5 (i-mailbook.info) | ||
| Intelligent Mailbook is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an “Archive” for easy back-up and restore of messages. It has powerful automatic Tracking number (“support ticket”)… | |||
| Updated: 3, 2005 | Rating: 0 | Author: Barry Matinus | Size: 4626 kb | Freeware Go to category: Communications > E-Mail Clients Similar programs | |||
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